Im not neglecting you all!
I know I have not been available to post any stories of my escapades at the poker tables of late, this is due to me be a good for nothing ragged bag of shite, a position useally held by thedefman (www.butitwassuited.blogspot.com).
Apart from taking all the drugs I can get my hands on (for my back) I have found it very difficult to focus an many things as I have become the lucky owner of an XBOX360.
I am a gamer, I have been for many years, since I was 12 (20+ years) and as long as I can remember I have played computer games. Elite, rainbow island, commando, goal, kick off, fifa etc, now its poker.
With the introduction of the 360 (hereafter known as my baby) I have another meaning in my life, I sit mentally playing Project Gotham 3, one of the most detailed racing games I have ever played. Call of duty 2 which just blows me away and Quake 4 which, to be honest, is not my cup of tea, Im going to trade it in at the weekend, probably for fight night 3!
Anyway, my baby has the abilty to link up with an XP or media centre PC for file sharing, but can I get it working? No, of course I cant, that would be to perfect! I spoke to XBOX techie support, who were great, apart from having to call 3 times to get to the same point each time untuil John. John helped a lot, although it did not improve the situation. John suggested I call Microsoft techie support as I might have an issue with windows. He gave me a reference number to pass onto them sop I wouldnt have to go through all the same run around again.
"Hello, Microsft tecghnical support. how can I help you", the voice at the end of the phone answered. The accent was not English.
"Hello, I have a problem connecting my XBOX 360 to my PC for file sharing, can you help me? I have spoken to XBOX technical support and they have given me a reference number, would you like it?" I asked
"Firstly, may I have your name?"
"Yeah, sure, its David"
"Good afternoon Mr. David, can I have the reference you were given please"
"Not a problem, 123, 456, 789"
"Im sorry Mr David, thisd number is not a valid Microsoft number, the number has to be preffixed with SRZ for it to be a valid reference number"
"Thats the only number they gave me"
"Mr David, you will need to call them back and ask for a SRZ reference number and then we can log your call and continue with your request"
"Cant you contact XBOX technical support and get the information for me?"
"Unfortunatley we do not have any outside lines, so we cannot do that for you Mr David"
"Okay, I'll call them back and get you the reference you need"
I call XBOX technical support back and speak with John again, who tells me that Microsoft Technical support has access to their databases and the number he gave me is the only reference he has to give me, there is nothing else he can do and suggests I call Microsoft technical support back and tell them to look harder, Which I do.
"Hello, Microsoft technical support, how may I help you?"
I explain everything
"This is not a valid reference, you need to contact xbox..."
"I have explained to you that I have already done this, there must be a way you can do this for me?"
"We do not have these reference numbersa, it must be a SRZ number"
"As you said before and I told you the guy at XBOX technical support said you can access his database, can you do that?"
"I will need to call my supervisor who will look into this for you, can I take your number?"
"Sure, how long will it take?"
"It should be within 24 hours"
I am still waiting, I will give them until tomorrow night and then I will call again!"
Microsoft works! My arse!
D
Apart from taking all the drugs I can get my hands on (for my back) I have found it very difficult to focus an many things as I have become the lucky owner of an XBOX360.
I am a gamer, I have been for many years, since I was 12 (20+ years) and as long as I can remember I have played computer games. Elite, rainbow island, commando, goal, kick off, fifa etc, now its poker.
With the introduction of the 360 (hereafter known as my baby) I have another meaning in my life, I sit mentally playing Project Gotham 3, one of the most detailed racing games I have ever played. Call of duty 2 which just blows me away and Quake 4 which, to be honest, is not my cup of tea, Im going to trade it in at the weekend, probably for fight night 3!
Anyway, my baby has the abilty to link up with an XP or media centre PC for file sharing, but can I get it working? No, of course I cant, that would be to perfect! I spoke to XBOX techie support, who were great, apart from having to call 3 times to get to the same point each time untuil John. John helped a lot, although it did not improve the situation. John suggested I call Microsoft techie support as I might have an issue with windows. He gave me a reference number to pass onto them sop I wouldnt have to go through all the same run around again.
"Hello, Microsft tecghnical support. how can I help you", the voice at the end of the phone answered. The accent was not English.
"Hello, I have a problem connecting my XBOX 360 to my PC for file sharing, can you help me? I have spoken to XBOX technical support and they have given me a reference number, would you like it?" I asked
"Firstly, may I have your name?"
"Yeah, sure, its David"
"Good afternoon Mr. David, can I have the reference you were given please"
"Not a problem, 123, 456, 789"
"Im sorry Mr David, thisd number is not a valid Microsoft number, the number has to be preffixed with SRZ for it to be a valid reference number"
"Thats the only number they gave me"
"Mr David, you will need to call them back and ask for a SRZ reference number and then we can log your call and continue with your request"
"Cant you contact XBOX technical support and get the information for me?"
"Unfortunatley we do not have any outside lines, so we cannot do that for you Mr David"
"Okay, I'll call them back and get you the reference you need"
I call XBOX technical support back and speak with John again, who tells me that Microsoft Technical support has access to their databases and the number he gave me is the only reference he has to give me, there is nothing else he can do and suggests I call Microsoft technical support back and tell them to look harder, Which I do.
"Hello, Microsoft technical support, how may I help you?"
I explain everything
"This is not a valid reference, you need to contact xbox..."
"I have explained to you that I have already done this, there must be a way you can do this for me?"
"We do not have these reference numbersa, it must be a SRZ number"
"As you said before and I told you the guy at XBOX technical support said you can access his database, can you do that?"
"I will need to call my supervisor who will look into this for you, can I take your number?"
"Sure, how long will it take?"
"It should be within 24 hours"
I am still waiting, I will give them until tomorrow night and then I will call again!"
Microsoft works! My arse!
D
posted by darKPlay at
9:10 PM
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